Terms

TERMS AND CONDITIONS

PLEASE READ THE TERMS OF SERVICE & PRIVACY POLICY CAREFULLY BEFORE USING THE SITE. YOUR USE OF ANY PART OF THE SITE CONSTITUTES YOUR ACCEPTANCE OF AND AGREEMENT TO THIS POLICY AND THE COLLECTION AND USE OF YOUR USER INFORMATION AND OTHER INFORMATION IN ACCORDANCE WITH THIS POLICY.

YOUR ORDER

Upon receiving your order, you will automatically receive an Order Confirmation by email confirming your order, the price you paid, VAT tax amount if applicable, delivery charges and the estimated delivery date. Contract shall come into existence only if you have received an order confirmation by email.  We reserve the right at our absolute discretion to accept or reject any order. Your order may not be accepted if there are material errors in the description of the goods ordered, quantity or price. All prices and offers are subject to change.

We have taken great care to ensure that the Items on our website are presented as accurately as possible. However, we are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information , color clarity will depend upon your personal monitor and leather as a natural material can differ slightly in color and texture and we therefore cannot guarantee that the color of the actual Item is absolutely accurate. All products are subject to availability. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.We will inform you as soon as possible in the event that the goods you have ordered are unavailable. In the event that the goods that you have ordered are unavailable a complete refund will be offered.  

CUSTOMS & EXCISE DUTIES PAYABLE BY THE CUSTOMER

Please note that all prices quoted on our website exclude any local Import Tax, Customs or Excise Duties which is deemed payable by the customer when the goods land at the destination country. Note well that all customs taxes, import duties, excise taxes are deemed payable by the customer and are not included in the price quoted or delivery fee when we ship our goods from our warehouse.

In the event a customer refuses to pay for any valid customs, excise or import duties deemed payable by the host country and SANAUI is forced to take back the unpaid goods due to non-payment of such duties by the customer. In the likely event liability for such customs, excise or import or re-delivery duties is transferred back to SANAUI, WHO will seek to redeem these costs from the customer at the customer’s expense. The customer agrees to give SANAUI the right to deduct all customs, excise or import or delivery duties from any final refund due payable to the customer.

ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

PERSONAL DETAILS

In order to make purchases through the website, you will be requested to register and provide your personal details. In particular, customers must provide their real name, phone number, e-mail address and other requested information as indicated. Furthermore, when ordering items, you will be required to provide payment details and you represent and warrant that the payment details you provide on ordering are both valid and correct and you confirm that you are the person referred to in the Billing information provided. You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorized to use. If you are under 18, you should not use the website without express permission and supervision from your parent or guardian. Please ensure the parent and guardian acknowledges SANAUI’s Privacy Policy before you register to use this website or any of this website's services. If your personal information changes then please notify us immediately by contacting Customer Services on the following email customercare@sanaui.com.

DELAY OR FAILURE TO PERFORM

We shall not be liable if we are prevented or delayed in the performance of any of our obligations to you if this is due to any cause beyond our reasonable control including (without limitation): an act of God, explosion, flood, fire or accident; war or civil disturbance; strike, industrial action or stoppages of work; any form of government intervention; a third party act or omission; failure of our supplier(s); failure by you to give us a correct delivery address or notify us of any change of address.

We will inform you of any such unforeseen event or of force majeure within seven days of its occurrence. Should this interruption continue beyond a period of two weeks, you will be entitled to cancel the order, and a refund will be made in accordance with these Terms and Conditions.

INTELLECTUAL PROPERTY RIGHTS

SANAUI trade mark as well as all trademarks, whether they are figurative or not, and all other marks, illustrations, images, and logo which appear on our products, accessories or packaging, whether registered or not, are and remain the exclusive property of Sanaui Ltd., a company incorporated in England and Wales, whose registered office is based in central London. Any reproduction, whether complete or partial, modification or use of these marks, illustrations, images and logo, for whatever reason and in whatever medium, without our written, express and prior agreement, is strictly prohibited, as is any combination or use in conjunction with any other mark, symbol, logo and more generally any distinctive sign intended to form a composite logo.

COPYRIGHT

All of the rights, (including copyright, database, trademarks and all others intellectual property rights in all material or content) contained in this website are owned by SANAUI and you must not copy or dispatch any of the information contained in it. You agree that the content of this website and all the pictures on our website are strictly our property, cannot be copied, reproduced, transmitted, published, displayed, distributed or commercially exploited. The content of this website is only made for your personal use. You agree not to facilitate or assist any third party to copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of our material and content without our written consent or the written consent of our licensors. In that case, you should be able to provide us with the proof that you are licensed to use them. You further agree that you shall only use the website for legitimate, lawful purposes, and any other use shall only be permitted with our written consent.

ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.